How to Order Online
Can't stop in to shop today but already know what you need? Place an online order with us!
Since we don't operate as a normal online shop would, we understand placing orders online can sometimes be tricky. Follow the step-by-step guide below for any questions you may have about the ordering process.
Step One: Browse Our Menu & Place Items in Your Bag
After browsing the pantry's available items in our menu, place any items you need in your cart.
Make sure to follow the following rules when ordering though:
1. Only 1 of each type of item allowed. To ensure that the maximum amount of people are able to access various items, we currently only allow students to shop for 1 of each item.
2. Only 10 items per week is permitted. This way we can help the most students as possible in our community.
3. You may only place one online order per week! We have limited capacity within our team at the pantry, so limiting to one order per week helps ensure all orders are done in a timely manner. If you place an order for 5 items online, please feel free to shop for your remaining allotted 5 items in person.
Step Two: Checking Out
Once you are done shopping, head to your bag! Fill in your STUDENT email and check that your bag adheres to pantry shopping rules. Then click check out.
After filling in the other information, click "Place Order"!
Step Three: Picking Up Your Order
Once you've placed your order, you should recieve an "Order Confirmation" email. At this point our team will begin packing up your order- please allow for a few days time for this to be ready.
Once your order is ready for pick-up, you will receive a second email stating "Your order is out for delivery." This message indicates that your order is ready for pick-up and you can stop by to collect any time during open hours!
For any questions or problems with ordering, please reach out to us via lakerunionpantry@roosevelt.edu or stop by! If the pantry isn't open, someone from our team is always in the SEIE office (323) Monday through Friday, 9am - 5pm.